Umbuzo: Ngaba sinokucela iisampuli? Ngaba kukho naziphi na iindleko?
A: Ngokuqinisekileyo, unokucela iisampuli ezikhoyo kwisitokhwe sethu ngaphandle kweendleko, nangona iintlawulo zomthwalo ziya kusebenza.
Umbuzo: Ngaba ungumzi-mveliso?
A: Ewe, singumzi mveliso. Olu seto lwemveliso ngokuthe ngqo lusenza ukuba sigcine ulawulo olungqongqo lomgangatho kwaye sinikezele ngamaxabiso akhuphisanayo kwiimveliso zethu.
Umbuzo: Yintoni uMyinge wakho weMinimum Order Order (MOQ)?
A: I-MOQ yethu iyahluka ngokuxhomekeke kwimveliso. Ngokubanzi, okukhona umkhulu ubuninzi beelebhile ezi-odolweyo, kokukhona ixabiso liya lithandeka.
Umbuzo: Siyifumana njani ikowuti?
A: Nceda unikeze iinkcukacha zemveliso, kubandakanywa izinto, ubungakanani, imilo, umbala, ubuninzi, kunye nokugqitywa komphezulu, phakathi kwabanye.
Q: Zeziphi iifomati zefayile ozifunayo kuyilo loshicilelo?
A: Samkela iifomathi ze-AI, PDF, CDR, PSD, kunye ne-EPS.
Umbuzo: Ngaba uyakwazi ukuncedisa kuyilo?
A: Iqela lethu labayili abaqeqeshiweyo linokuncedisa, linikwe ulwazi olusisiseko olufana nelogo yakho kunye neminye imifanekiso.
Umbuzo: Ithini imiqathango yorhwebo kunye nentlawulo?
A: Sifuna i-30% okanye i-50% yexabiso lilonke ngaphambi kokuveliswa. Samkela iT/T, iWestern Union, L/C, PayPal, kunye neCash. Imigaqo iyaxoxisana.
Umbuzo: Ndingacela isampulu eyenziwe kuyilo lwam ukuze ndiqinisekise?
A: Ewe, sinokuvelisa isampulu ekumgangatho ophezulu ehambelana noyilo lwakho lokuqinisekisa.
Umbuzo: Liliphi ixesha lokuhamba?
A: Ixesha lokukhokela liyahluka ngokuxhomekeke kwimveliso, kodwa ngokuqhelekileyo yi-5 ukuya kwiintsuku zokusebenza ze-7 ezilandela ukuqinisekiswa kwefayile yoyilo kunye nentlawulo.
Umbuzo: Ndingazi njani ukuba iimpahla zam zithunyelwe?
A: Siza kukugcina unolwazi ngeefoto ezineenkcukacha kwinqanaba ngalinye lemveliso. Siza kubonelela ngenombolo yokulandelela xa sele ithunyelwe.
Umbuzo: Ziziphi iindlela zokuthumela ezikhoyo, kwaye zithatha ixesha elingakanani?
A: Sinikezela nge-DHL, i-UPS, i-TNT, i-FedEx, kunye nokuthunyelwa kolwandle. Ukuhanjiswa kwe-Express kuthatha iintsuku ezi-3 ukuya kwezi-5 zokusebenza, ngelixa ukuthunyelwa kolwandle kuthatha i-15 ukuya kwiintsuku zokusebenza ze-35.
Umbuzo: Inkampani yakho iqinisekisa njani ukulawula umgangatho?
A: Inkampani yethu ibambelela ngokuqinileyo kwimigangatho yomgangatho ngokusebenzisa inkqubo yolawulo olubanzi kunye nengqongqo, eqinisekiswe sisiqinisekiso sethu se-QMS. Le nkqubo iqinisekisa ukuba yonke imveliso ihambelana nomgangatho olindelekileyo kubathengi bethu. Inkqubo yethu ibandakanya ukuvelisa isampulu yangaphambi kokuveliswa ngaphambi kokuqalisa imveliso yobuninzi, elandelwa luhlolo lokugqibela olucokisekileyo phambi kokuthunyelwa. La manyathelo anononophelo aqinisekisa umgangatho ongaguqukiyo kunye nokwaneliseka kwabathengi.
