Umbuzo: Singawacela amasampula? Ingabe akhona amacala?

IMP: Impela, ungacela amasampula atholakalayo esitokweni sethu mahhala, noma izindleko zempahla zizosebenza.

Umbuzo: Ingabe uyimboni?

A: Yebo, siyimboni. Lokhu kusetha okuqondile kokukhiqiza kusenza sikwazi ukugcina ukulawula okuqinile kwekhwalithi futhi sinikeze amanani ancintisanayo emikhiqizweni yethu.

Q: Iyini I-Minimum Order Quantity (MOQ) yakho?

A: I-MOQ yethu iyahlukahluka kuye ngomkhiqizo. Ngokuvamile, uma likhulu inani lamalebula a-odiwe, intengo iba yinhle kakhulu.

Q: Siyithola kanjani ikhotheshini?

IMP: Sicela unikeze ukucaciswa komkhiqizo, okuhlanganisa okokusebenza, usayizi, umumo, umbala, ubuningi, nokuqedwa kwendawo, phakathi kokunye.

Q: Imaphi amafomethi wefayela owadingayo ukuze uphrinte imiklamo?

A: Samukela amafomethi e-AI, PDF, CDR, PSD, kanye ne-EPS.

Umbuzo: Ungakwazi yini ukusiza ngokuklama?

IMP: Ithimba lethu labaklami abangochwepheshe lingasiza, linikezwe ulwazi oluyisisekelo olufana nelogo yakho nezinye izithombe.

Q: Iyini imigomo yokuhweba kanye nenkokhelo?

A: Sidinga u-30% noma u-50% yenani eliphelele ngaphambili ngaphambi kokukhiqiza. Samukela i-T/T, i-Western Union, i-L/C, i-PayPal, ne-Cash. Imigomo kuyaxoxiswana.

Umbuzo: Ngicela isampula elenziwe kumklamo wami ukuze liqinisekiswe?

IMP: Yebo, singakhiqiza isampuli yekhwalithi ephezulu ehambisana nomklamo wakho ukuze siqinisekiswe.

Q: Yisiphi isikhathi sokuhola?

IMP: Isikhathi sokuhola siyahlukahluka kuye ngomkhiqizo, kodwa ngokuvamile siyizinsuku zokusebenza ezi-5 kuya kweziyi-7 kulandela ukuqinisekiswa kwefayela lokuklama kanye nenkokhelo.

Q: Ngingazi kanjani ukuthi izimpahla zami zithunyelwe?

IMP: Sizokwazisa ngezithombe ezinemininingwane esigabeni ngasinye sokukhiqiza. Futhi sizohlinzeka ngenombolo yokulandelela uma isithunyelwe.

Q: Yiziphi izinketho zokuthumela ezikhona, futhi zithatha isikhathi esingakanani?

A: Sinikeza i-DHL, i-UPS, i-TNT, i-FedEx, nokuthunyelwa kolwandle. Ukulethwa kwe-Express kuthatha izinsuku ezi-3 kuya kwezi-5 zokusebenza, kuyilapho ukuthutha olwandle kuthatha izinsuku ezingu-15 kuya kwezingu-35 zokusebenza.

Q: Inkampani yakho iqinisekisa kanjani ukulawulwa kwekhwalithi?

IMP: Inkampani yethu ibambelela ngokuqinile emazingeni ekhwalithi ngohlelo oluphelele noluqinile lokuphatha ikhwalithi, olugunyazwe yisitifiketi sethu se-QMS. Lolu hlelo luqinisekisa ukuthi yonke imikhiqizo ihambisana nokulindelwe yikhwalithi yamakhasimende ethu. Inqubo yethu ihlanganisa ukukhiqiza isampula yangaphambi kokukhiqiza ngaphambi kokuqala ukukhiqiza ngobuningi, okulandelwa ukuhlola okuphelele kokugcina ngaphambi kokuthunyelwa. Lezi zinyathelo ezicophelelayo ziqinisekisa ikhwalithi engashintshi kanye nokwaneliseka kwamakhasimende.